W-07 · GoHighLevel
Lead Qualifier + Auto-Close Pipeline (GoHighLevel)
Two-part GHL workflow: instant SMS, 15-min auto-dial, keyword qualification, and auto-contract delivery.
Problem
Service businesses lose leads daily because follow-up is slow, inconsistent, or never happens. By the time someone manually calls back, the lead is already gone.
Approach
Built a two-part GoHighLevel workflow that contacts every new lead within seconds of form submission. It sends an immediate SMS, auto-dials within 15 minutes, then qualifies them via a keyword reply. Leads who reply INTERESTED get a contract sent automatically. Leads who reply NOT INTERESTED get cleanly tagged and exited with no manual work needed. No-answer leads get a missed call SMS and are routed to a nurture workflow.
Outcome
A fully automated, zero-touch lead pipeline that handles intake, qualification, and contract delivery end-to-end, so no leads fall through the cracks, no manual follow-up needed.
GoHighLevel / SMS Automation / Workflow Builder / Document Signing
Carlos Chiu, AI Automation & Enablement Specialist: all work